I’m a highly organized and versatile professional with over 8 years of experience in customer service, e-commerce management, and administrative support. My background spans across industries such as banking, retail, and hospitality, giving me a strong understanding of client relations, operations, and business support.
I have hands-on experience managing Shopify, eBay, and Walmart stores, from product listings, pricing, and inventory coordination to customer communication and fulfillment. I’m also skilled in QuickBooks, Zoho, and various CRM tools, allowing me to manage sales, billing, and client data efficiently.
In customer service, I’ve handled email, chat, and voice support, ensuring quick resolutions and high satisfaction. I’m proficient in Microsoft Office, Google Workspace, and Canva, and I enjoy creating visuals and content that help strengthen brand presence.
I’m fluent in English (C1–C2 level) and Filipino, with excellent communication, multitasking, and problem-solving skills. Whether it’s managing online stores, assisting customers, or supporting operations, I take pride in being reliable, adaptable, and results-driven.