Results-driven Healthcare Customer Support Specialist with several years of experience providing exceptional customer service, insurance verification, medical billing support, and Durable Medical Equipment (DME) and Continuous Glucose Monitoring (CGM) patient assistance. Skilled in handling inbound and outbound calls, coordinating medical equipment deliveries, verifying insurance benefits, maintaining HIPAA compliance, and utilizing CRM and EMR/EHR systems. Detail-oriented, dependable, and committed to delivering accurate, compassionate, and efficient support while helping healthcare organizations enhance patient satisfaction and streamline operations.
