Carve Business Management Inc Virtual Assistant - I’ve worked as a Virtual Assistant on an Australian based company called IntegraTax which is a financing and tax consultation company. My main tasks were to monitor and organize emails. I checked clients’ invoices and send them email payment reminders. I’ve handled the scheduling of their appointments, listed them on our manager’s Google Calendar and prepared PowerPoint presentations for their meetings.
VXI Global Holdings Email Support - I’ve worked as a Customer Service Representative in a non-voice -----------’s a US based transportation company. My main task was to respond to client complaints regarding their bookings or trips, passengers, mobile apps and refunds using Zendesk and Bliss tools.
Crave N’ Bites - Social Media Manager - This is our own homebased online cake business which I manage the social media pages and accounts such as Facebook, Instagram and Tiktok. I edit photos and videos using Canva and Inshot apps. These helps with the engagement of potential customers through the posts and advertisements that I create.