Virtual Assistant with 4+ years of hands-on experience supporting Airbnb and ----------- listings for international hosts.
I handle guest messaging, inbox management, cancellations, refunds, and day-to-day coordination so hosts don’t have to stay glued to their messages.
I’ve dealt with late check-ins, access issues, guest complaints, and review responses while staying aligned with platform policies.
I previously worked in IT, which reflects in my structured approach, attention to detail, and ability to follow SOPs and escalation rules.
Reliable, calm under pressure, and experienced working with overseas clients across different time zones.
