I am a graduate of Industrial Engineering. I've gained diverse experience over the past 5 years. As a Legal Virtual Assistant, I supported paralegals with daily tasks and managed client communications. In my role as a Dispatch Coordinator, I scheduled service work for solar technicians and coordinated with field teams using Salesforce.
As a Production Specialist, I monitored product output, tracked process variances, and supported internal audits. As a Production Engineer, I worked on improving production line efficiency and solving operational issues.
Additionally, I have 2 years of customer service experience handling inbound and outbound calls, and supporting customers via text and email. These experiences have sharpened my organizational, communication, and problem-solving skills.