Results-driven operations and customer experience professional with 7+ years of experience in executive support, recruitment operations, CRM administration, and Tier II escalation management, with 4 years of experience providing remote executive and administrative support to international clients and leadership teams. Proven ability to manage end-to-end workflows, support C-level executives, and resolve high-risk customer issues while maintaining 95–99% KPI performance. Experienced across recruitment, education, retail, e-commerce, beauty, and marketing industries with strong expertise in administrative leadership and cross-functional coordination.
