I've been in the BPO(Business Process Outsourcing) industry for 5 years which enhanced my communication skills, providing smooth and productive operations. Prior to being part of the management team, I was part of the support team for 4 years and was a consistent top rep in both Inbound and Outbound campaigns.
As a Support, multitasking is crucial as I have to provide assistance and mentor my tea-----------mbers while ensuring that I complete my deliverables in a timely manner. Well competent when it comes to problem solving as I've been exposed in dealing with escalated complaints. I can work remotely with minimal supervision in flexible hours.
I also work internationally as a seafarer for about 3 years and have been working with different nationalities. For me to work with them professionally, I study their culture to better understand and interact with them.
