Customer-centric and goal-driven professional with a 5-year combined background in the automotive industry. As the lead service advisor for Geely Cebu, I bring extensive expertise and over 3000 hours of hands-on experience, ensuring exceptional service delivery. I excel in managing a team of 8 members, fostering collaboration and achieving operational excellence. With a strong focus on customer satisfaction, I provide accurate guidance and resolve complex concerns promptly. I am now seeking new opportunities to leverage my skills, leadership abilities, and industry knowledge to drive success and exceed organizational goals.