? 3 years as virtual executive assistant to CEO and CMO
? 2 years total VA experience handling digital marketing, research, helium ranking, media ads
? 6 years of Team Manager/Leader experience
? Consistent top Team Manager OOMA account, overall top GEO, top site, top cluster for 1st Quarter
? Top Team Manager overall Verizon and ATT (LOYALTY) account
? 17 years of experience in the BPO industry mainly Telecommunications and customer Service with Sales KPI experience
? 3 years experience in FMCG (Mead Johnson)
? 7 years experience in the sales and marketing field with a background in lead mining and specialty type of selling
? Certified in Mastering Facilitation and Engagement
? Expertise in Salesforce, Zendesk, Hubspot, MS Office (Excel, Word, Powerpoint), Google Suite, Google Workspace, Helium, Oracle, Followup Boss,-----------, Canva, PowerBI, Asana, Shopify, Wordpress
? 5 years' experience as a complaints case manager and client and account escalations (Telstra International Philippines Inc)