Hi! I’m a Customer Support and Sales Specialist with over 4 years of experience helping businesses provide excellent customer service and build strong client relationships.
My experience includes technical support, customer service, subscription management, and outbound sales. I have worked with international clients assisting customers through phone, chat, and CRM systems.
I am skilled in handling customer concerns, troubleshooting issues, managing accounts, and identifying opportunities to improve customer satisfaction and retention.
Tools I have used include Salesforce, Gladly, Google Workspace, Slack, Zoom, and other communication platforms.
I am reliable, detail-oriented, and committed to helping businesses provide outstanding service while improving efficiency and customer experience.