Almost 6 years in the BPO industry as a customer service handling calls, emails, and chats, mostly chat and emails. Has Proficient knowledge of Data entry work and has proficient knowledge of how to navigate or use Shopify and Canva. Has Experience in Social Media Management (Facebook, TikTok, LinkedIn, and Instagram), promoting products and consumer reviews, and occasionally updating the profile, knows about navigating the Amazon FBA listing, and doing product listing (THD TSC).