Qualified customer service representative with a positive attitude and friendly approach. I have extensive experience in customer engagement, customer transactions, and catering to customer inquiries with the help of my creative problem-solving skills, multi-tasking, and strong interpersonal skills. I have also received a number of peer recognition awards and positive customer reviews for handling customer complaints during my 4 years long career in excellent customer service. I have helped improve the average repeat customer scores in almost all the firms I have worked with.