OVERVIEW
Dedicated Operations Specialist and Certified Freight Dispatcher with 5+ years of autonomous business leadership and hands-on technical training in U.S. domestic freight workflows. Exceptionally skilled at tracking complex transit schedules, managing vendor relations, and troubleshooting route disruptions under tight deadlines. Available full-time for dedicated logistics, dispatch monitoring, and virtual assistant roles.
REMOTE INFRASTRUCTURE AND DISPATCH SETUP (VERIFIED)
Connection: 111 Mbps Fiber Download / 65 Mbps Upload (Stable 5ms ping
)Hardware: Dedicated setup with full standby power backup for uninterrupted tracking operations.
Tools: Professional proficiency in Slack, WhatsApp, Zoom, Skype, and Google Workspace
.LOGISTICS AND PROCESS EXPERTISE
Platforms: Ascend TMS, DAT, 123Loadboard, DOFT, TruckerPath, Trulos.
End-to-End Shipment Lifecycle Tracking: Meticulous record management using Google Sheets to update and log load milestones across critical operational phases: Quoted, Booked, Delivered, and Completed (Paid Invoices)
.Documentation: Vetting carrier compliance packets, checking Bills of Lading (BOL), Rate Confirmations, and Proof of Delivery (POD).
EXPERIENCE SNAPSHOT
Freight Dispatch Intern (Freight Courses 101): Managed full shipment lifecycles via Ascend TMS, analyzed lanes on digital load boards, vetted compliance packets, and maintained live spreadsheets.
Business Owner (Gloria Chan Travel and Tours): 5+ years managing multi-stop travel logistics, processing secure invoicing pipelines, and handling high-tier international client communications.
