I hold a Bachelor’s Degree in Computer Science from De La Salle University - Dasmariñas, Philippines, and offer 15 years of specialized experience as a Senior Operations Specialist II within the default servicing sector of the consumer banking industry. My expertise spans the entire default umbrella, with a successful transition from Invoice Processing to high-level Bankruptcy management.
Core Bankruptcy Expertise
I have managed extensive caseloads involving Chapter 7, 13, and 11 of the US Bankruptcy Code. I possess advanced navigational skills in electronic court filing systems, including PACER and American InfoSource. My technical proficiency includes:
System Mastery: Expertly handled bankruptcy workstation automation for defaulted borrowers within the Mortgage Servicing Platform (MSP).
Lifecycle Management: Navigated the full bankruptcy lifecycle in LoanSphere, maintaining 100% accuracy in system records from filing through to dismissal or discharge.
Document Review: Skilled in auditing post-petition documents for critical events, including chapter conversions, district transfers, reinstatements, surrenders, and real property abandonment.
Communication & Relationship Management
I act as a primary point of contact for Trustees and law firms, ensuring clear and timely communication through various creditor-provided default platforms. By meticulously tracking bankruptcy milestones to mirror court filings, I ensure data integrity and foster strong professional relationships through proactive conflict resolution.
Technical & Leadership Skills
Data Automation: Proficient in Alteryx Designer (ETL software). I successfully implemented an automation tool that significantly reduced human error by streamlining manual data extraction processes.
Management: Completed specialized apprenticeship courses in Operations Supervision, gaining core competencies in leadership, team handling, and process optimization.
I am a process-oriented professional with a proactive, collaborative approach. I am confident that my technical background and deep industry knowledge will allow me to contribute significantly as a Bankruptcy Legal Assistant
