Running a business is hard enough without dealing with technical issues, repetitive tasks, and inefficient processes. That's where I come in.
I'm Ralph, a Top Rated Plus freelancer on Upwork with a 100% Job Success Score and a Technical Support Specialist / General Virtual Assistant with experience in SQL, QuickBooks integrations, workflow automation, customer support, and business operations. I help businesses save time, solve technical problems, and build more efficient systems so they can focus on growth.
What I can help with:
Technical Support (QuickBooks, SQL, troubleshooting, software support)
QuickBooks Online & QuickBooks Desktop integration support
SQL queries, data validation, and reporting
Workflow automation and process improvement
CRM management (Salesforce, GoHighLevel, Hubspot)
Project management (ClickUp, Trello, Asana, -----------)
Calendar and inbox management
Data entry, research, and administrative support
Content repurposing and social media scheduling
Basic graphic design and video editing (Canva, CapCut, Adobe Premiere Pro, Photoshop)
AI-assisted productivity using ChatGPT and modern automation tools
Tools I've worked with: SQL, PostgreSQL, Oracle SQL, Jira, Salesforce, Linear, QuickBooks Online, QuickBooks Desktop, WordPress, GoHighLevel, ClickUp, Trello, Asana, -----------, Canva, CapCut, Adobe Premiere Pro, Photoshop, Microsoft Office, Google Workspace, and ChatGPT.
Why clients enjoy working with me:
Top Rated Plus freelancer on Upwork with a 100% Job Success Score
Strong analytical and problem-solving skills
Fast learner who adapts quickly to new software and workflows
Excellent written communication
Detail-oriented and highly organized
Reliable, proactive, and committed to delivering quality work
Whether you need a dependable Technical Support Specialist, Customer Support Engineer, Operations Assistant, Automation VA, or General Virtual Assistant, I'm ready to help.
Let's build systems that save you time, improve your operations, and help your business grow.
