Dynamic and results-driven Virtual Assistant and Customer Service Representative with over 5 years of experience supporting business operations, delivering excellent customer service, and managing client communications. I’m skilled in handling shipments, creating customs entries, and coordinating with drivers, clients, and carriers. I’ve also worked in e-commerce, managing product listings, orders, and store updates on platforms like Shopify, eBay, and Poshmark. I’m experienced in using tools like TMS, CRM systems, Google Workspace, and Microsoft Office. I’m organized, reliable, and always ready to help solve problems and support the team, with proven ability to multitask and meet deadlines. Adept at collaborating with cross-functional teams and streamlining processes to improve service delivery. Committed to driving customer loyalty and supporting business growth through reliable and proactive assistance.
