I have been working in a BPO industry for almost 9 years. I have been promoted from agent to an SME,supervisor and a QA analyst. I have worked into different teams and have developed my leadership skills. My English skills have been improved both oral and written communication.
I have been presenting customer journey map to our clients. I am knowledgeable with MS office. I have been working into a travel agency account for the past 9 years. Been assisting customers for their flight,hotel,car and activity bookings. I am a Sabre and Amadeus trained. I am very hardworking,approachable,easy to be coached,determined,passionate,dedicated and committed at work. I would be happy to share my expertise in your company. Thank you
