- Mac / OS X Expert
- Knowledgeable in answering calls, emails, and chat
- Knowledgeable in Google Sheet
- Knowledgeable in JAMF and WorkspaceONE
- Knowledgeable in Active directory
- Knowledgeable in VPN and basic network troubleshooting
- Knowledgeable in Windows troubleshooting
- Knowledgeable in O365 and Gsuite troubleshooting
- Knowledgeable in using Bomgar, Zoom, workspaceOne and Webex as remote tool