I am an operations and customer support professional with experience in Business Intelligence, Real-Time Operations, Finance Operations, and Social Media Support within fast-paced BPO and corporate environments.
I specialize in:
• Email and chat support
• Administrative and operations support
• Reporting and dashboard creation (Looker Studio & Power BI)
• Data analysis and performance reporting
• Process coordination and workflow support
• Social media and customer engagement
I have experience handling customer inquiries, real-time operations monitoring, reporting automation, and cross-functional coordination to support business efficiency and customer satisfaction.
In addition to my operations and support background, I also have knowledge in Meta Advertising and Amazon PPC, giving me a strong understanding of digital marketing, customer acquisition, and ecommerce support.
I am highly organized, detail-oriented, adaptable, and comfortable working in remote and fast-paced environments.
