Mabuhay!
I'm a Sales Manager, Client Relationship Manager, Business Development Manager and Appointment Setter from the Philippines, equipped with 7 years of experience in the Support Industry. I specialize in delivering quality service with high regard to strict deadlines and high expectations.
I am knowledgeable in various CRM tools and technologies, including the following:
• Linkedin
• Sales Navigator
• Shopify
• Ring Central
• Skype
• -----------
• Click Up
• LiveAgent
• SalesForce
• e-store logistics
• Parcel Perform
• Samson
• Notion
• Betti
• Calendly
• Workday
• Hubspot
• Monday
• Slack
• Asana
• Channel Advisor
• Avaya One X
• Avaya Extension
• Trello and Basecamp
• Zoho
• Amazon, e-Bay, Walmart, Rakuten, Catch and TradeMe Seller Platforms
My areas of expertise include the following:
• Shopify Order Management
• Dropshipping
• e-Commerce Management
• Call Handling Management: Inbound and Outbound
• Offline support: Live Chat and eMail
• Property Management
• Dispatch and Transportation Management
• Lead Generation
• Training and Quality Assurance: Voice, Chat, and eMail
• HR Recruitment, Onboarding, and Training
• Virtual Administrative Tasks
• Technical Support: Software and Hardware
• Product Implementation and Testing
• Sales and Telemarketing
• Claims and Disputes
• Credit Repair
• Client Satisfaction and Retention
• Project Management
These are just some of the software and tools that I have used on a daily basis.
I aim to be your partner in achieving your business goals and contribute to the success of your ----------- whatever I do, I always like to take ownership and devote myself to bringing the best results with the available resources at hand.
If this sounds like a good fit for you, then please don't hesitate to reach out, I'd love to help you and your growing company.
