Hi! I’m a Software QA Engineer with a background in IT support and business system testing.
I graduated from Far Eastern University with a Bachelor’s Degree in Information Technology. Over the years, I’ve worked with systems like POS platforms and customer portals, making sure features work correctly and that issues are caught before they affect users.
As a QA, my work mainly involves manual testing, creating test cases, regression testing, and documenting bugs clearly so developers can reproduce and fix them quickly. I pay close attention to details and like investigating issues until I understand what’s really causing them.
Before working in QA, I started my career as a Support Engineer where I helped users troubleshoot software and computer issues such as system errors, boot problems, and performance issues. I also handled office workstation setups (20+ computers), system reformatting, fresh OS installations, and hardware inventory.
I also had experience working with Salesforce administration and some backend development using PHP, which helped me understand how systems work behind the scenes.
Because of this mix of experience, I’m comfortable looking at problems from both the user side and the system side, which helps when analyzing bugs and testing features.
I’m someone who takes quality seriously and tries to make sure the systems I work on are stable, reliable, and working the way they’re supposed to.
