Experienced and detail-oriented professional with over 9 years and 5 months in the BPO industry, specializing in healthcare administration, customer service, and virtual assistance. In September 2024, I transitioned into a Virtual Assistant role, where I focus on delivering virtual support and managing key administrative tasks. My expertise includes customer service, data entry, email management, calendar coordination, and invoicing. A fast learner and adaptable team player, I am committed to providing reliable, high-quality service while ensuring client satisfaction and improving operational efficiency.