16 years of customer service experience with a passion for delivering exceptional results. Seeking a Customer Service/ Virtual assistant role where I can leverage my strong communication skills, problem-solving abilities, and empathetic approach to ensure customer satisfaction and contribute to a positive brand image.
~ Customer Service:
General office and Google suite skills
Social Media Management (Instagram, Facebook, Tiktok)
CANVA Simple graphic design
Data Entry
Medical Scheduling
Medical Verification
Customer Support (Email, Chat, Calls)
Basic Transcription
Payment processing
~ Tools Used:
Salesforce
Zendesk
RingCentral
Chart finder
CANVA
Microsoft Teams
Slack/Skype
Pega
Empath
Webud
Fusion
Flow
Avaya
~ Social Network I'm familiar with:<8efe80624d780eba0c6493ec45140364>Facebook
Instagram
Tiktok
Reels
** Why chose me for all your virtual assistance needs?
~ On- time work delivery: I understand the importance of meeting deadlines and will always deliver projects on time.
~ Resourceful and creative: I have a knack in finding innovative solutions and will bring fresh perspectives on every project I work on.
~ 100%dication: I give my utmost effort to every task, ensuring that you receive high-quality results every time.
*Don't waste another -----------nt, make the proactive choice to send me a message and lets discuss on how we can commence optimizing your task list together *wink.
