With a formal background in Mass Communications paired with 7 solid years of experience in property and motor insurance claims and home warranty team leader.
During my tenure in insurance claims for motor & property industry, my responsibility includes managing a team, evaluating performance & collecting data to come up with the corrective action plan, addressing performance gaps to balanced scorecards, deepdive & root cause analysis. I have also pioneered the back office team on my home warranty program.
However, my job description is not limited in people management but also well versed from basic duties of a claim consultant who is sourcing out vendors, booking for repairs, organizing car rental, taxi and tows to managerial tasks such as taking escalations, accepting claims and approving payments. This is to ensure that we provide seamless experience for all parties involved.
I have undergone training for virtual assistance as a property manager and have learned the nature of work.
Nevertheless, my best asset is that I am confident in taking ownership of my work and making sure that concerns are addressed properly with sense of urgency.
I would love to meet you and share more about my previous experience. If you have any questions please email me at -----------
Thank you for your consideration.
