Results-driven professional with over one year of experience as an Amazon Customer Service and Technical Support Representative and part-time Virtual Assistant for an Airbnb account. Skilled in Amazon FBA product sourcing, product research, and online arbitrage. Proficient in SellerAmp SAS, Keepa, and AMZScout for product analysis, profitability calculation, and competitor tracking. Experienced in managing Airbnb listings, guest communication, calendar management, booking coordination, and resolving guest issues promptly and professionally. Knowledgeable in Salesforce CRM for customer relationship management, Asana for project coordination, and Google Workspace for documentation and collaboration. Strong background in email management, data entry, and administrative support. Eager to leverage proven customer service, virtual assistant, and product research skills to deliver high-quality sourcing strategies that help Amazon sellers and e-commerce businesses grow and succeed.
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