A top-performing booking and client coordination specialist who turns warm leads into confirmed appointments and keeps high-volume inspection schedules running smoothly. Experienced supporting 40+ US-based companies using ISN, Spectora, and Jobber. My role involves understanding customer needs, leveraging questioning techniques, and using assumptive language to drive sales conversions. Backed by a journalism background, bringing sharp communication, research, and interview skills that strengthen customer trust and conversion.
