Hi there! I’m Imee Jade, based in Cebu, Philippines. I provide professional virtual assistance for short-term rental businesses, managing reservations across major OTA (Online Travel Agency) platforms such as Airbnb, Vrbo, Glampinghub..etc. My role involves handling guest inquiries, coordinating bookings, sending check-in instructions, monitoring calendars, assisting with cancellations or modifications, and ensuring smooth communication before, during, and after each stay.
As a reservation specialist, I help property managers save time by providing prompt, friendly, and accurate guest support. I help improve the guest experience, maintain organized booking operations, reduce scheduling conflicts, and support higher occupancy rates through efficient reservation management and excellent customer service.