I provide structured administrative, operational, and backend support to business owners, companies, real estate professionals, and service providers, helping streamline processes and maintain smooth day-to-day operations.
I coordinate with clients, properties, employees, and vendors, handling systems, records, schedules, and follow-ups to keep operations organized, aligned, and on track.
What I Support
*Administrative Support – Managing day-to-day operations, schedules, and records.
*Compliance, Documentation & Meeting Minutes – Ensuring all documentation, approvals, and records are accurate and up to date.
*Client & Stakeholder Communication – Coordinating communications, follow-ups, and approvals with clients, property owners, vendors, and tea-----------mbers.
Industry Experience
*Business Process Outsourcing (BPO) – Administrative support, operations coordination, and process management.
*Human Resources – Recruitment, onboarding, employee records, and HR administrative support.
*Services & Management Consulting – Administrative coordination, client communication, and project support.
*US Real Estate Management (THRU INTENSIVE REAL ESTATE VA MASTERCLASS WITH CERTIFICATE)
- Practised CRM data entry and record management
-Created sample Transaction checklist
-Organize Mock listing and folders.
-Practiced E-mail and Calendar management
- Creating Property and vendor Research thru Zillow, ZOLA.
- Creating Tenant background report.
-Creating Comparative market Analysis
-Property Search Buyer side Zillow and ZOLA
-Trust Accounting for Basic Accounting reports.
INTENSIVE REAL ESTATE VA MASTERCLASS
Completed an in-depth training program focused on U.S. property management operations and real estate transaction coordination.
Gained hands-on experience using Buildium for rental listings management, lease tracking, billing,
expense monitoring, and basic property accounting functions.
Practiced MLS navigation, comparable market (COMPS) analysis, NYC property research, and transaction coordination workflows. Trained in rental property sourcing, market analysis, tenant screening support, and end-to-end real estate administrativeprocesses.
PROFESSIONAL EXPERIENCE
HR Delivery Senior Analyst
Managed and monitored Service Level Agreements (SLAs) to ensure timely, accurate, and consistent service delivery — directly applicable
to lease tracking, maintenance coordination, and tenant inquiry management.
Developed and implemented operational processes to improve workflow efficiency.
CORE SKILLS AND TOOLS
Administration and office tools : Microsoft 365
Listing and Marketing Tools:
Document Management and E signatures:
Google Workspace Adobe Acrobat
Canva Light Room CapCut
Docusign DropBox
Google Drive
Adobe Sign
Online Travel Platforms: Air Bnb -----------
Chat GPT Gemini
AI & Productiviity Tool: Amethyst
Project & Workflow Management:
----------- Trello
Real Estate Platforms: MLS System Zillow Streeteasy Zola
Willing to be trained to any Tool:
Dotloop Skyslope
CRM
