Although I don't have the most extensive professional background, I more than make up for it with excitement and determination. I've been a customer care agent for more than four years. I've received training to handle a variety of accounts, from dealing with customer needs and sales to providing backend assistance. I am very open to scheduling adjustments and highly committed to developing my skills in order to satisfy the demands of the clients. I never accept anything less than excellence, which is why my main goal is to ensure my clients' satisfaction with my work.