I've been in the BPO industry for 3years. I handled different accounts that caters cold calling, outbound and inbound calls, appointment settings, social media managing, billing, and even graphic designing and video editing. I've experienced being a technical support/customer service representative such as working to resolve technical issues process orders, credits and payments. I am also good at communicating with other people displaying empathy and rapport.
Since, I've been with my previous company for 3years, loyalty is not a problem as I work with all my knowledge with my capabilities. I am willing to learn and to work anytime.
My job experience will greatly is enough to be qualified and to be a great addition to your team.
