Dedicated and detail-oriented Medical Virtual Assistant with nearly 4 years of experience in supporting healthcare practices and providers with a wide range of administrative and patient-focused tasks. Proven expertise in medical billing, insurance verification, and patient coordination, ensuring accurate, efficient, and HIPAA-compliant service delivery. Skilled in handling inbound and outbound calls, managing appointment scheduling, and maintaining excellent patient communication and follow-up.
Proficient in email and calendar management, with a strong focus on organization, responsiveness, and professionalism. Experienced in working with EMR/EHR systems and various healthcare platforms. Committed to streamlining practice operations and improving patient satisfaction through reliable, timely, and compassionate virtual support.
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