General & Medical VA | Nursing Graduate | Team Lead & Tech Specialist
The "Jack of All Trades" your business needs to scale without the stress.
Are you looking for a proactive partner who can pivot fro-----------dical documentation to team management and technical troubleshooting in the same hour?
With over 7 years of experience across healthcare, energy, finance, and retail, I bring a unique "Nursing-grade" precision to every task. Whether it’s managing a neurosurgery clinic’s schedule or leading a high-performing team to hit complex KPIs, I am built for high-pressure, solution-oriented environments.
Why Hire Me? I’m Your All-in-One Solution:
* Clinical Precision: BS Nursing graduate with expertise in E-Clinical Works, Epic, and medical authorization.
* Leadership & Ops: 3x promoted Team Lead experienced in performance appraisals, resource acquisition, and operational scheduling.
* Tech & CRM Power User: Expert-level proficiency in Salesforce, Zendesk, Freshdesk, Wix, and Canva.
* Technical Problem Solver: Experienced in auditing complex cases and generating resolution tickets for intricate protocols.
* Award-Winning Results: 3x Employee of the Month and recipient of the Exceptional Employee Award from Facility Doctors.
The "Jack of All Trades" Toolkit:
* Medical Support: Patient scheduling, HIPAA-compliant documentation, and insurance verification.
* Business Operations: Team management, KPI tracking, and process optimization.
* Customer & Sales Support: Debt recovery, contract negotiation, and account management.
* Creative & Data: Data entry, CRM management, and graphic design via Canva/Photoshop.
I don't just follow a checklist; I drive operational efficiency and customer satisfaction. If you need a reliable professional who can lead, heal, and build—let’s talk.
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