With eight years experience in BPO, I've honed strong customer service skills in chat, phone, and email support. As a case coordinator and branch/marketing manager, I led daily operations, managed teams, and implemented effective marketing strategies. I excel in problem-solving, communication, and detail-oriented tasks. A motivated team player, I thrive in multitasking, time management, and remote work. Confident in applying my skills to deliver top-notch support, exceed expectations, and achieve results.
