I worked as a customer service representative in the BPO industry for 10 years and handled different accounts like retail, sales, and health care. Dealing different type of customer as one of a Lead for Executive Resolutions Team. Able to handle different account in a different field of work as Real Estate VA for almost 2 years and appointment setter.
QUALIFICATION AND SKILLS:
- Customer service representative for a decade
- Handle Supervisory and Managerial calls
- Generate Leads to possible client through inbound and outbound calls
- Flexible and can adjust in any timeframe to work with
- Hardworking, independent, self-motivated, and can adapt to any work ch-----------s quickly
- Expert in doing inbound and outbound calls
- Excellent communication skills- MS Word proficient
- Knowledgeable in different CRM Tools
- Handle E-commerce account- Humble and friendly
- I am committed to a task that was assigned to me.
