With my experience in the BPO industry as a customer representative and as a Senior Quality Assurance Analyst, I believe I can meet and exceed your expectations for this role. While I have been working as an English tutor for quite some time now, my knowledge and background from the industry is enough for me to be trained well. I am a hard-working person with a highly motivated attitude. I also have the required equipment needed to do the job such as a noise-cancelling headset (Plantronics Blackwire C3220), stable internet (PLDT Home Fibr) with backup UPS and an alternative home broadband prepaid internet in case unfortunate situations ----------- addition, as a graduate of BS Psychology, I am adept in dealing with different kinds of situations.