As a Customer Success Manager and Renewals Manager at RingCentral since October 2023, I focus on enhancing customer experience and retention by proactively addressing client needs. Previously, I worked as an Outbound Sales Representative at Arrivia, driving sales growth through effective relationship-building. My experience also includes serving as a STAR Advocate for Royal Caribbean International, where I provided exceptional support to guests, and as a Technical Support and Sales Consultant at AT&T, delivering technical solutions and promoting products and services meeting customer needs. Earlier in my career, I worked as an AutoCAD Draftsperson at R8 Design+Build, creating detailed design
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