With 5 years of experience in ecommerce and sales administration, I bring a comprehensive skill set to help your business thrive.
Expertise:
- Order Processing: Efficiently manage orders manually and via SAP, ensuring accuracy and timeliness.
- Ecommerce Platforms: Proficient in Lazada, Shopee, Zalora, Tiktok, Shopify, and Magento.
- Customer Communication: Skilled in handling customer chats across various ecommerce platforms.
- Team Coordination: Effectively collaborate with multiple teams to streamline operations.
- Sales Reporting: Generate and analyze sales reports to inform business decisions.
- Product Management: Expertise in product listing, descriptions, and inventory management.
- Aftersales Support: Handle returns, defects, and ensure customer satisfaction post-purchase.
- Order Tracking: Oversee orders from placement to delivery tracking.
- Campaign Management: Develop and execute campaign proposals and events.
Additional Skills:
- Video Editing: Proficient in Adobe Premiere Pro, Capcut and Tiktok for engaging video content.
- Graphic Design: Skilled in Photoshop and Canva for creating compelling visuals.
- Social Media Management: Experience managing Facebook, Instagram, and Tiktok accounts.
- Ecommerce Page Design: Craft visually appealing ecommerce pages for campaigns.
- Event Organizing: Plan and execute successful events to drive engagement.
I am an enthusiastic and fast learner, ready to contribute to your growing business. Let's connect and achieve success together!
Verified
