Skills:
• Strong English communication with doctors, nurses, and members
• Experience handling Provider & Member Services (Medicare & Medicaid)
• Outbound provider coordination and referral matching
• Healthcare claims, benefits, and eligibility knowledge
• HIPAA-compliant and detail-oriented
• CRM documentation and follow-up tracking
Tools Used:
• Salesforce / internal CRM systems
• Avaya / Genesys/ Dialpad
• Microsoft Office (Excel, Outlook, Teams)
• Healthcare provider search & claims platforms
Seems like a good fit for your Healthcare Operations
* Send me a personalized message and lets discuss how can I help you or you're interested in discovering more about how my services could benefits your business here's more
Extremely knowledgeable when it comes to
- HIPPA guidelines and compliance
- CPT AND ICD codes
- Medical Claims and Prior Authorizations
- Benefits and Eligibility Verifications
- Medical Coding and Billing Compliance
- HCPCS Codes
- Canva
- Capcut
- Outlook
- ChatGpt
- Excel
I managed administrative task with accuracy, ensuring nothing gets missed
- Microsoft Office Suite
- Google Workspace
-Google Suite
-Slack
-Dropbox
-Notion
-Outlook
Here are more services I offer
• Fraud & Risk Management: Expertise in fraud detection and risk management, ensuring secure and efficient operations.
• Customer & Client Support: Strong skills in resolving inquiries, claims, and technical issues with professionalism.
• Admin & Operational Support: Proven ability to manage reports, documentation, schedules, and workflows efficiently.
• Training & Team Leadership: Experience coaching and mentoring staff to achieve high performance and maintain consistent quality.
• Adaptability & Analytical Skills: Highly adaptable and analytical, able to multitask, solve problems, and optimize processes in fast-paced environments.
I am currently seeking a part-time opportunity where I can apply my healthcare coordination and provider relations experience to support your team.
2 Quick Steps to see if we're RIGHT FIT
1. Send message
2. Schedule a discovery call