Professional Summary
Experienced Medical Virtual Assistant with a strong background in psychiatric clinic support and healthcare administration. Skilled in patient scheduling, record management, insurance verification, and coordinating with healthcare providers to ensure smooth, confidential, and effective care delivery. Highly organized, compassionate, and committed to supporting mental health professionals with administrative expertise to enhance patient care.
Core Competencies
Patient Scheduling and Appointment
Coordination Record Management and EHR Navigation (e.g., ICANotes)
Insurance Verification and Claims Processing
Administrative Support for Psychiatric Clinics
Collaboration with Healthcare Providers
Portals and Software: Asana, Availity, Inovalon
Team Leadership and Coordination
Detail-Oriented and Confidential Care Handling
Technical Skills
EHR Systems: ICANotes
Task Management: Asana
Insurance Portals: Availity, Inovalon
Other Portals: Headway, Alma, Zocdoc
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
Verified
