Results-driven operations and management professional with 14+ years of progressive experience in franchise management, shared services, HR, administration, finance, and customer relations, now transitioning into Virtual Assistance. Skilled in CRM management, process optimization, bookkeeping (AP/AR, payroll, reporting), vendor coordination, and stakeholder communication. Known for reliability, attention to detail, and delivering results independently – bringing the same discipline that ran multi-site operations to support remotely.
