With nearly seven years of experience, including five years dedicated to customer service and administrative roles, I specialize in providing exceptional support across diverse industries. My expertise spans data entry, lead generation, and assisting clients in both real estate and health insurance sectors. I efficiently managed property listings, responded to inquiries, and coordinated appointments, ensuring a seamless process from inquiry to occupancy. As a customer care specialist for Molina and United Healthcare, I gained in-depth knowledge in coding, prior authorization, billing, and benefit inquiries, always striving to simplify complex information for clients.Additionally, my background in retail and sales has further enhanced my interpersonal skills and customer-first approach. I thrive in dynamic environments, adapting quickly to meet customer needs and delivering top-notch satisfaction.I’m passionate about leveraging my diverse skill set to make a meaningful impact and am eager to contribute to your team with my commitment to excellence and continuous growth.
