Dedicated and detail-oriented Virtual Assistant with a strong background in healthcare support, medical documentation, and customer service. Experienced in assisting Australian case managers, managing inboxes, handling sensitive medical records, and ensuring accurate documentation in fast-paced environments. Proven ability to handle inbound and outbound calls, coordinate deliveries, process prescriptions, and maintain organized records using MS Office, Google Workspace, CRM systems, and EHR/EMR platforms. Known for professionalism, clear communication, attention to detail, and the ability to work independently while maintaining confidentiality and compliance standards such as HIPAA. Committed to delivering reliable administrative and customer support that improves workflow efficiency and client satisfaction.
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