Experienced Account Manager | Client Success SpecialistDetail-oriented and results-driven Account Manager with 4+ years of experience in client relationship management, virtual assistant coordination, and operational support. Proven track record of leading successful onboarding processes, optimizing virtual assistant (VA) performance, and improving client retention across fast-paced environments. Adept at using platforms like ClickUp, PandaDoc, Hubstaff, TypeForm, and Pipedrive to streamline workflows and enhance productivity.I specialize in strengthening client relationships, ensuring service alignment, and driving team performance through proactive communication and data-backed insights. Known for my ability to resolve issues efficiently, support cross-functional teams, and deliver high client satisfaction.A graduate of the Mindanao State University with a Bachelor's in Communication Studies, complemented by an ongoing Master’s in Development Communication from University of Southeastern, I bring both strategic thinking and hands-on execution to every role I take on.
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