Customer-focused and reliable professional with experience in customer service, data entry, and administrative support. Skilled in handling customer concerns through chat, email, and phone while maintaining accuracy and professionalism. Experienced in using CRM tools, Microsoft Office, and Google Workspace for documentation, reporting, and record management. Strong communication, multitasking, and problem-solving skills gained from both BPO and public service experience. Eager to contribute to a long-term role where I can continue to grow and provide quality service.
