I have worked as an administrative assistant in the Mayor's office for two years. During this time, I was responsible for managing the daily tasks, organizing paperwork, scheduling appointments and sending mail to different departments. I am very detail-oriented and always ensure there are no mistakes in my work. Apart from my administrative experience, I have also worked for three years as a customer service representative for a travel account. In this role, I was responsible for managing hotel, car, and flight reservations for domestic and international travel. I have expertise in creating itineraries using the company's customized tools, and I am also a GDS expert.