*ALORICA ( May-----------)
Alabang, Northgate Philippines
Position: Customer Service Representative
TASK:
- Healthcare Account (Billing, Benefit, Claims, Enrollment and
eligibility)
- Inventory Service Request
Position: Team Manager Assistant ( October-----------)
- Handled a team for 1 year.
- Plotting exemption, Coaching.
Position: Real time Analyst /Workforce ( April 2017 - September 2019
TASK:
- Skilling
- Watching Queue
- Running Data.
- Reading data and presenting reports
- Sending and responding to emails.
*VXI GLOBAL (September 2019 - March 2022 )
Makati Philippines
Position: Account Associate
TASK:
- Moving Services
- Handling Billing issues.
- Technical Issues (troubleshooting, sending technicians,
- Rescheduling appointments, replacing equipment)
* BIENVENIDO INSURANCE SERVICES LLC
Texas, USA. (March 2022 - March 2024)
Position: Admin Assistant
TASK:
Line of business: Insurance (Auto, Commercial auto, General liability,
Workers compensation, Umbrella, Home, Flood, Toy)
- Inbound/outbound calls
- Knowledge in creating COI, invoice, Acord forms
- Getting a quote
- Sending emails and text messages
- Processing endorsement and payments
- Managing CRM and Emails
- Payroll
BIO:
To obtain a position that
challenges me and provides me
the opportunity to reach my full
potential professionally and
personally utilizing my abilities
and years of experience in your
organization that is progressive
intellectually and technically and
one in which practices
collaborative leadership, integrity
and honesty.
