Executive Assistant – The Exhibit Company
May 2023 – Present
I work closely with the team to keep projects, clients, and day-to-day operations running smoothly. This includes managing HubSpot CRM (from leads to marketing workflows), creating and scheduling email campaigns, setting up automations, and keeping our online presence fresh with scheduled posts and blog updates. I also troubleshoot tech tools, set up third-party apps, and make sure processes are streamlined so nothing slips through the cracks.
Leasing Officer – Easy Living Melbourne
August 2022 – Present
I handle the behind-the-scenes admin that keeps property listings and client communications moving. This includes managing leads in Asana, scheduling inspections, updating listings, creating ads for Facebook and -----------, and keeping property rates current. I coordinate directly with clients to make sure they get timely updates and appointments, freeing up the leasing agents to focus on closing deals.
Owner / Entrepreneur – M&F
February 2018 – January 2025
I managed my own business end-to-end, from bookkeeping and inventory to client communication and marketing. I created product listings, managed a WordPress website, oversaw social media presence, and coordinated with suppliers. Running my own business sharpened my ability to juggle multiple priorities, solve problems quickly, and think like an owner.
Senior Client Manager – The Job Factory
April 2016 – November 2024
I looked after client accounts, ensuring smooth communication and efficient service delivery. This included managing product listings and website updates, maintaining financial records with Xero and MYOB, providing chat and email support, and training tea-----------mbers. I became the go-to person for solving client concerns and keeping operations on track.
Technical Support Specialist – IBM / Convergys
2014 – 2016
I provided technical assistance to customers across chat, call, and email channels, troubleshooting issues with devices, applications, and websites. I learned to quickly adapt to different customer needs and resolve problems under time pressure while maintaining professionalism and a positive attitude.
Verified
