Hey there! I'm your go-to Virtual Assistant and Customer Support. I can handle multiple tasks and have solid experience in customer service, email tickets, managing calls, lead generation, background verifications, appointment scheduling, live chat support, sales and order processing.
I started my journey in the BPO industry as a Billing Specialist and Customer Service handled calls for AT&T and DirecTV. Throughout my history, I’ve worked hard to develop essential skills in areas such as communication and customer service and build a firm foundation of industry knowledge. My conflict resolution and communication skills help resolve difficulties, and I have cultivated the ability to operate well under pressure.
These are the tools I’ve used in my previous employment:
Zendesk, Salesforce, Shopify, Go-High Level, Lead Generator, Freshdesk, Avaya, LiveAgent, Braintree, Ring Central, Shopify, Oracle, Notion, Slack, -----------
Verified
