? Good communicator with strong time-management and customer needs assessment skills.
? Can make independent judgment, decision-making, and problem-solving abilities.
? Good telephone and computer skills with proficiency in MS Word, Excel, Outlook, Teams and CRM tools used in a BPO set-up for telecommunications companies.
? Outstanding verbal and written communication skills.
? Pleasant personality, hard-working and dedicated to customer satisfaction.
? Global mindset and ability to think across disciplines, industries, cultures and scenarios.
? Ability to operate with flexibility in a fast-paced, constantly evolving and collaborative environment.
? Works with little to no supervision
