Hi! My name is Lee Khim Cervantes, and I am a dedicated, reliable, and detail-oriented Virtual Assistant with experience in customer service, administrative support, logistics coordination, and e-commerce assistance. I am currently looking for opportunities as a General Virtual Assistant, Executive Virtual Assistant, and E-Commerce VA specializing in Amazon and Shopify support.
I have experience working in fast-paced environments handling customer support, administrative tasks, order coordination, and operations management. My background with Amazon customer service and Airbnb support under TELUS International helped me develop strong communication, multitasking, problem-solving, and customer relationship skills.
As a Virtual Assistant, I can help business owners stay organized, manage daily operations efficiently, and provide excellent support to customers and teams. I am a fast learner who can easily adapt to new tools, systems, and processes while maintaining professionalism and accuracy.
Services I Can Offer:
• General Virtual Assistance
• Executive Virtual Assistance
• Administrative Support
• Email & Calendar Management
• Customer Service Support (Email, Chat & Phone)
• Data Entry & Internet Research
• Appointment Scheduling
• File & Document Management
• Order Processing & Tracking
• E-Commerce Support for Amazon & Shopify
• Product Listing & Inventory Support
• Customer Support for E-Commerce Stores
• Logistics & Operations Coordination
• CRM & Ticket Management
• Social Media Assistance
Tools & Platforms:
• Google Workspace
• Microsoft Office
• Shopify
• Amazon Seller Support
• Canva
• CRM Systems
• Email & Chat Support Platforms
Why Hire Me?
Detail-Oriented and Organized
Strong Communication Skills
Fast Learner and Tech-Savvy
Can Work Independently
Reliable and Professional
Committed to Delivering Quality Work
I am passionate about helping businesses grow by providing dependable and efficient support. If you are looking for a hardworking, trustworthy, and proactive Virtual Assistant for your business, I would love to be part of your team.